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Telemarketing & Sales Training

Level 4 QLS Endorsed Diploma! 120 CPD Points| 14 Video Lessons| Free Student ID Card & Assessment Included


Academy for Health & Fitness

Summary

Price
£12 inc VAT
Study method
Online
Duration
370 hours · Self-paced
Access to content
365 days
Qualification
No formal qualification
CPD
120 CPD hours / points
Achievement
Certificates
  • CPD Accredited Certificate - £10
  • Diploma in Telemarketing & Sales Training at QLS Level 4 - £99
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

16 students purchased this course

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Overview

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Telemarketing and sales are important industries in the United Kingdom. They play a vital role in many businesses, from small startups to large corporations, and are used to generate leads, increase brand awareness, and ultimately drive sales.

So if you are looking to improve your telemarketing and sales skills, look no further! Our Telemarketing & Sales Training Course is designed to provide you with the knowledge and skills you need to succeed in the world of sales and telemarketing.

During this course, you will learn how to communicate effectively with potential customers over the phone, build rapport, and close sales. You will also learn how to handle objections, overcome objections, and navigate the sales process.

In addition to these skills, you will also learn about the psychology of sales and how to use it to your advantage. For example, you will learn how to identify customer needs and tailor your sales pitch to meet those needs. You will also learn how to use the tone of voice and other communication techniques to build trust and credibility with potential customers.

Overall, our Telemarketing & Sales Training course will give you the confidence and skills you need to excel in the world of sales and telemarketing. Whether you are just starting your sales career or looking to improve your existing skills, this course is perfect for you.

The course covers different aspects of the sales process:

  • The basics of telemarketing and sales include communicating effectively over the phone, building rapport with potential customers, and closing sales.
  • The psychology of sales teaches you how to identify customer needs and tailor your sales pitch to meet those needs.
  • Overcoming objections and handling objections, teaching how to navigate the sales process and close deals even in the face of resistance.
  • Advanced telemarketing and sales techniques, including using the tone of voice and other communication techniques to build trust and credibility with potential customers.

Why Prefer This Telemarketing & Sales Training Course?

  • Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Telemarketing & Sales Training course
  • Get a free student ID card! (£10 postal charges will be applicable for international delivery)
  • Innovative and engaging content.
  • Free assessments
  • 24/7 tutor support.

Achievement

CPD

120 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

The Telemarketing & Sales Training Course is a comprehensive program that covers all aspects of the sales process, from the basics of telemarketing to advanced sales techniques. By the end of the course, you will have the confidence and skills needed to excel in the world of sales and telemarketing.

Assessment Process

We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.

You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams.

Who is this course for?

This course will help anyone with their business and people working in sales like:

  • Telesales
  • Telemarketing
  • Sales
  • Marketing
  • Call Centre
  • Customer Service

Requirements

The Telemarketing & Sales Training program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world.

Every student must be over the age of 16 and have a passion for learning and literacy.

This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Telemarketing & Sales Training course allows you to study at your own speed while earning a universally industry-recognized certification.

Career path

  • Telesales Manager
  • Telemarketing Manager
  • Call Centre
  • Customer Service Representative
  • Telesales Executive
  • Telemarketing Executive

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

CPD Accredited Certificate

Digital certificate - £10

Diploma in Telemarketing & Sales Training at QLS Level 4

Hard copy certificate - £99

After successfully completing the Diploma in Telemarketing & Sales Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of —

  • 99 GBP inside the UK
  • 109 GBP (including postal fees) for international delivery

CPD Accredited Certificate

  • 29 GBP for Printed Hardcopy Certificate inside the UK
  • 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Reviews

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.